Job: Community Manager

Title Community Manager
Categories Social Media
Date Posted23 August 2017
Salary R10k – 15k per month
Location Durban

Community Manager

Reports to: Social Media Manager

Position Summary

This position will assist the Social Management team in implementing social media strategies and tactics for our client(s), through the management of specific channels and communities. The Community Manager is responsible for ensuring active and engaged communities.

Minimum Qualifications

  • Undergraduate degree in communications, marketing, advertising, public relations, media studies, business and/or related major
  • 1-2 years relevant experience; agency setting preferred
  • Experience and active engagement with large variety of social media channels

Primary Responsibilities

  • Research and identify key influencers, bloggers, brand advocates and online media in designated verticals
  • Assist with implementation of social media strategy and integrated marketing campaigns
  • Assist with monthly/ad hoc channel and campaign reporting
  • Effective and ongoing management of client escalation plans
  • Identifying tactical/real-time marketing opportunities
  • Assist the Social team in analysing and evaluating new products and publishing platforms
  • Assist in organising creative, content and rich media elements for publishing/upload


  • Stays abreast of industry trends, emerging technologies, social media platforms, PR/social media advancements and relevant campaigns
  • Demonstrated experience with wide range of blog platforms, content development, and organisation.
  • Strong interpersonal, verbal and written communication skills 
  • Good listener; embraces ideas and input from others
  • Takes direction well; seeks and acts on feedback from both manager and colleagues
  • Ability to work effectively in a fast-paced team environment


View Consultant
Amy Molony – Creative RecruiterAmy grew up in the humid seaside hood that is Durban. With a background in the film industry Amy has experience promoting South Africa as a film destination and reading and researching movie scripts.   She is passionate about good content and her love for the written word knows no bounds. She relishes being outdoors and during weekends, when she isn’t playing Ultimate Frisbee, she can be found hiking the Capes scenic mountains. Amy will be placing aspiring wordsmiths, social media managers, copywriters and editors.Contact manager
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