POSTED: 11 March 2019

Community Manager

Category: Social Media Location: Johannesburg Metro Salary: R26k - 35k per month

Information

Community Manager: 6 month contract

We need an experienced mid- to senior-weight Community Manager to run the community of a digital bank during the working week (Monday to Friday, standard working hours). We want an individual who loves to engage with the public, assist bank customers and generally use initiative to establish our online presence and persona.

This person will be the 4th person joining a 3-person Community Management team consisting of:

An experienced Community Management Team Lead who runs the team and will provide our new hire with training initially and then ongoing support and supervision.

PLACE OF WORK: The Community Manager will be based within the client’s office in Rosebank,

Johannesburg. They will be expected to liaise with Client directly whilst in this environment.

FINANCIAL PRODUCTS: This employee will be expected to attend regular product training sessions. This role will deal extensively with financial products and requires the individual to understand these products so they can help consumers understand them in turn. There are strict rules from the FSA around what constitutes “financial advice” so once our Community Manager has received product training, they need to be mindful of this and feel confident they understand what they can/can’t say.

SENIORITY: (MINIMUM YEARS EXPERIENCE)

Minimum 2-3 years Community Management experience.

CTC SALARY BAND: R23k-28k

SUMMARY OF ROLE:

Responsibilities

Monitoring of owned social media channels.

What kind of person are we looking for?

We are looking for a hard working individual that is not scared to interact and add value to Clients’ brands and to their team. The successful applicant has a healthy sense of responsibility and values excellent service delivery above all.

 

If this interests you please send your CV to josh@recruitdigital.co.za



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where to find us

304 manhattan place, 130 bree street, cape town, 8001

info@recruitdigital.co.za / 021 424 6865